We take great care to ensure customer privacy and ensure the security of transactions with us. Payment details and all personal data will be treated with strict confidentiality.

We do not share any of your information unless we are legally obliged or you violate our service terms. 

When you browse our store, we automatically obtain your Computer Internet Protocol (IP address)

During the sales checkout we obtain personal information such as your name, address and email address.

With permission, we will periodically send you emails with CharlesTed Home updates and special promotions. 

When you provide us with any personal information during the sale or return of goods we assume you are comfortable with us using this information for the purpose only.

Should we request consent to use your personal information for marketing you have the opportunity to opt out.

You may withdraw your consent for us to contact you at anytime, by contacting us at customerservice@charlestedhome.co.uk

CharlesTed Home is hosted on Shopify Inc.  This enables us to Provide our e-commerce service.

Shopify will store personal data on a secure server behind a firewall. Payment: Credit Card payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your payment data is stored until the transaction is complete. Then all data is deleted. All payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

PCI-DSS ensures the secure handling of credit card information and our service providers.

Further information on Shopify’s Terms of Service can be found here

 (https://www.shopify.com/legal/terms)

Privacy Statement (https://www.shopify.com/legal/privacy